But was in a hurry so was unable to set up my television. Have a great day! It was due to a storm. Rise Broadband provides high-speed Internet and digital phone service in sixteen states in the Midwest, Rocky Mountain and Southwest regions. Telephone service is terrible, calls drop due to bad connectivity. They used to be good enough despite their frequent service interruptions. 2 12. We appreciate you taking the time to give us such a great review. The reason I am told is that there is too much information in ticket 5243753 and the techs are not reading it because of that. October 12, 2019. Your report was successfully submitted. About Rise Broadband Business Internet. The company's filing status is listed as Expired and its File Number is 0802257255.The company's principal address is 3965 Clearfield Ln, Ammon, ID 83406. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Share Report. Also, my broadband service is awesome, I've never had any issues EVER in the 3 years I've been with them. Have a great day! Refer a friend or neighbor and get $50 for every referral. Compare Rise Broadband and Comcast pros and cons using consumer ratings with latest reviews.
In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a … By relaying your insights about your Internet service provider, you help other consumers make better choices when ordering Internet service. So he failed to read the ticket. The primary contrast between Rise Broadband and other internet services is that they convey service remotely. Got Rise installed yesterday, tech showed up when scheduled and did excellent work. 3.0. I ask to talk to a supervisor. The staff at Rise Broadband is polite and very helpful, if you have problems paying your bill, call customer service they WILL help you out. I live in Palisade, Colorado in a sparsely populated area that has no cable service and the phone lines are too far away from the phone office to get DSL service. Major fluctuations with internet speed and connectivity, with speeds dropping as low as the kbps! The next time I move, I'll be looking for Rise Broadband as my first option. Rise Broadband is a good internet option for rural areas where cable, DSL, or faster internet options aren’t available. Awesome!! Please feel free to provide your account information to us at the email address firstname.lastname@example.org and we will be more than happy to assist you. Singtel only offers 24-months home broadband plans of high speeds from 1 Gbps to 10 Gbps, with prices ranging from $43.90 to $169 per month. Then this evening THEY SHUT MY SERVICE OFF!!! Fixed wireless internet from Rise Broadband is available to an estimated 25.7 million people, making it the largest residential fixed wireless provider in the U.S. by coverage area. Rise Broadband gives a “fixed wireless” Internet service. August 28, 2019, Continue to have issues with speed, company always blames or the weather. Customer service is very helpful. John Fuex on
Do you know about our referral program? Gentleman was very pleasant. We are sorry to learn you are unhappy with your service. limit your bandwidth if you use too much data... glad i got talked out of the unlimited data option just to get throttled , oh my bad, my bandwidth limited... can't even watch 480p videos without constant buffering. Rise broadband and this house will probably be parting company. Rise Broadband in Arlington, TX | Photos | Reviews | 4 building permits. Rise Broadband provides products and services to meet the needs of both Enterprise and Small Business. April 02, 2019. 3 37. To explain my rating of 2 across the board: Customer Service: as long as you're an active customer, the customer service is decent with the exception of the guy that told me we were being throttled because we use too much data and he couldn't help me in any way.Speed: For the rural area, it can be decent. Telephone service sucks. And you can't cancel via email or chat. Sometimes won't download at all. 194 likes. January 08, 2020. 142 Rise Broadband reviews. August 26, 2019. rise broadband sucks. I run 3 Roku units, 3 smart TVs, 2 laptops, iPad, Xbox and use it for cell phone/wifi calls, all with no problems. If you go with Rise Broadband, we strongly recommend bumping up to an unlimited plan so you won’t be hit with a pile of extra data fees after a weekend of Netflix bingeing. absolute jokehave had the service 2 weeks.. 25mbps on the first day > 5mbps now; 300gb of data used and now for some reason i never get above 5mbps... gee i wonder why.. they claim to have no throttling , but when you actually look at what they mean by throttling it is the outdated perspective from the days when people torrented everything! all Rise Broadband reviews worldwide (118 reviews) Claimed Profile. I am currently fluctuating between 7 Mbps and 9 Mbps. Looking for a provider that can keep up with the times. Sat on hold about 20 min. Based on 118 reviews. Dear Nick , Thank you for your feedback. Thank you for being a valued Rise Broadband customer. This kind of network access is a typical choice to link and DSL suppliers like Comcast. Find the best companies in Telecommunications category: Comcast and Rise Broadband, Comcast vs Directv, Rise Broadband vs Centurylink review, please support your rating with specific, detailed reasoning. Rise Broadband,… This large range gives customers the … The staff that Approved my router was also very friendly and helpful. Have a great day! Please provide your account information to us at the email address email@example.com and we will be more than happy to assist you. I’m out in the country/ rural area in Nampa, ID. on
After waiting 2 months for a priority with all the information added, Joshua again failed to read the ticket and closed it. I waited another 25 min, and THEY FINALLY called me back. The Tech found that the power supply was inadequate for the new radio receiver that was changed out 2 weeks ago, very professional and solved the problem very quickly, was very impressed with Rise Broadband. I’d say that they are the WORST COMPANY I have EVER dealt with in my life. Review: Rise Broadband Business Internet; Compare: Rise Broadband Business Internet Only Plans; About Rise Broadband Business Internet. 5 17. *Please note we only publish reviews that are: helpful, relevant, and specific. I have been very pleased with Rise Broadband. Right away he found the next available appointment, which was a couple days away, and he explained that he would schedule a technician to come and replace it. SUDDENLY MY BILL JUMPS TO 60.OO PER MONTH, NO EXPLANATION, WAS NOT CONTACTED REGARDING INCREASE, SERVICE IS TERRIBLE. September 08, 2019. Service tech came out was very professional very helpful install my system smoothly effectively got good signal couldn’t of asked for better service thanks Jason. Not Excuses, Dallen Kimball on
We are so pleased that you are happy with your service. He explained everything in simple, layman terms and never made me feel stupid or confused. Customer service was great, quick technician response! 98% of customers recommend us. Joshua , We are terribly sorry you had an unsatisfactory experience with us, and we'd like to make things right. Can only get internet service to our desktop computers (ethernet cable). First, I'll say they throttle your speed when you reach a certain data limit. Established in 2005. James on
If you are experiencing issues with your router, call Rise Broadband customer service directly for assistance, Denise Carroll on
With Rise Broadband as your internet provider, you have many affordable and dependable options when it comes to choosing a new Wi-Fi router. Very abrupt and to the point, not helpful in the least. Find the best companies in Telecommunications category: Centurylink and Rise Broadband, Centurylink vs Cox Communications, Rise Broadband vs Hughes Network Systems Usually short in duration, but way too frequent. This is a sorry excuse for a company, I hope one of their management see this complaint and contact me I sure would like to have a conversation with someone who could explain to me the reason Rise Broadband is always having issues, your customers pay good many and we deserve answers. 5 17. They have improved alot since we have had it 2018. I didn't pay one cent for the replacement for the radio on the roof, the new router, or the service call by two skilled and honest technicians. More notes added to ticket. Please provide your account information with a copy of the situation to us at the email address firstname.lastname@example.org and we will be more than happy to assist you. Well I was blown away with Bt giving everything even halo 2 for half price tv and discount internet and Wi-fi for free everywhere that was until a bafon wrote my email wrong even after I spelt it out and turned my mail.com to now.com for my now tv which I’ve checked and only exsists in China. Much faster speed! I don't understand the bad reviews but Idaho Falls area is top notch in my experience. The best home users can expect is 50 Mbps, but most areas only get 25 Mbps. It is not every email, just certain ones. We have a long history with the service. Main complaint is that they have a lot of outages. I HAVE BEEN WITH THEM FOR YEARS. They are friendly, helpful and find us the best rate when they have promotions too. they say they follow net neutrality!! They like to charge you for services we do not have. 3.1. WhizComms Broadband Review 2021. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. I am told by Grant that Justin would call me back that day.11. Scott added them on 10/20/2020. Run arounds, extended holds, numerous customer service representatives, more promises of better speeds, and finally a literal audio loop of "hello, customer, we can't hear you; hello, customer, we can't hear you". Polite courteous and willing to answer technical questions related to 5G router. It is impossible to fully convey my distaste with RISE BROADBAND and to be frank with the rural internet experience in general.Starting with the billing department, which won't admit either its unwillingness or inability to take responsibility and fix its online billing processing (A ubiquitous feature in the 2020s) and so charges late fees to people who have to wait an eternity to reach someone on phone.The next is the current doozy. Beware! Rise Broadband provides products and services to meet the needs of both Enterprise and Small Business. 3 37. Aerux lost the rights to the tower we were on and just showed up one day and took the dish off the roof with no notice. I have some emails that I can see there is an email, but the body/content of the email is missing. April 13, 2018, You have to say Rise is OK. 2 12. No more extenders. No one seems to know how to make things work right. 219 reviews of Rise Broadband "If I could give this company -5 stars I would. which means they wont discriminate between different types of data ! Denise, Thank you so much for recommending Rise Broadband! Richard Marshall on
Questions? October 17, 2016. Compare Rise Broadband and Centurylink pros and cons using consumer ratings with latest reviews. David Cawrse , Thank you for the awesome review of Rise Broadband! 1353 reviews of Rise Broadband from Englewood, CO So far so good. Bldg Contractor License: RB013688. TWO WEEKS.This is unacceptable, even for CENTURYLINK's appallingly low standards. May not sound like much but it's perfect for streaming YouTube, Netflix etc. Great job. Our internet is spotty and goes out often (like weekly). I had to call customer service to work out a connection issue after a power outage this morning, and the rep did a great job walking me through the problem until all were fixed. Sometimes, 50 mbps. Wrong. Slow download of video clips. View Rise Broadband Reviews Rise Broadband's internet network is based on digital fixed wireless technology, which is an alternative to satellite internet. Then they claim I am under a contract and it will cost me a years service to cancel. Service is a good value compared to alternatives available in this rural area. Jose said that he would replace the radio, but said that according to my account (that he’d looked at prior to coming), my router was also old. Only after we sent a certified letter and made two more phone calls were we able to cancel our service. My Technician Mario was very honest about rate of speed. In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a … Came out on time as expected. Carol, We appreciate you taking the time to leave a review for our company. Rise Broadband Overview Rise Broadband was first mentioned on PissedConsumer on Jun 05, 2015 and since then this brand received 914 reviews. Nathan , We are terribly sorry you had an unsatisfactory experience with us, and we'd like to make things right. He discovered that the radio on top of my house was old and needed to be replaced. They have tried pointing my dish to multiple towers and still have the same problems. Our review policy is simple: be helpful, be relevant, and be specific. Questions? Find the best companies in Telecommunications category: Comcast and Rise Broadband, Comcast vs Directv, Rise Broadband vs Centurylink We upgraded modem/routers and that hasn't helped. Ask a Question. 01/05/2020 As of this day no one has called me back and the issue still exists.And just to save time, look at the exact examples in the tickets. I have attempted to contact someone in upper Management with no luck. About Rise Broadband. Before publishing, we closely cross-examine reviews for red flags associated with biased sources. Three price hikes and they won't even look at my dish! Recent work: Adding dish to existing tower. But once you reach that data limit, it's atrocious. Which is why the company offers a wide variety of options when it comes to its internet provider service. 1 23. They service almost 200,000 residential and business customers, across 16 states in the US. Has been very good and consistent for over a year but please get faster speeds like you have in other parts of the country. For example, Rise Broadband offers several speeds ranging from 3 Mbps to 15 Mbps with a wi-fi router. December 29, 2015. Rise Broadband is known for offering the fastest fixed wireless service in the USA. October 05, 2019. Rise Broadband is dedicated to providing reliable high-speed Internet and phone service, which enables customers to connect with the people and things they value most. on
Read customer reviews and ratings of Rise Broadband's service. ... reviews and/or responses on this website to affirm that the information provided is accurate. Rise Broadband is an Equal Opportunity Employer. Contact Information. Whizcomms provides affordable fibre broadband plans starting from $24 per month for 1 Gbps for a no-frills plan. It does not affect new emails sent and it is emails that were migrated. Slange Lavender on
Rise Broadband arrived on time to install, quick installation, and friendly service. Angie on
Have a great day! Internets been great. Have a great day! Do you know about our referral program? Rise Broadband is an American telecommunications company offers internet service across 19 states with the greatest coverage in Texas, Illinois, and Colorado. I've been with this company since it took over Digis in 2015. Here's more information: https://www.risebroadband.com/friends/ Thank you for being a loyal Rise Broadband customer. We are so pleased that you are happy with your service. December 30, 2018. 12/30/2020 After not hearing anything for 3 hours, I call and get Grant. Happy customer right here!! Rich on
Get reviews, hours, directions, coupons and more for Rise Broadband at 1808 E 17th St, Idaho Falls, ID 83404. They keep promising faster speeds coming soon to my area, but after several years haven't seemed to make any real progress. The work environment was comfortable fun and interactive. 4 29. Ratings by category. No month to month and no cost to change my plan. We are so pleased that you are happy with your service. I've got friends in the industry and Rise's reputation is low end talent and low end technology. Originally, I called Rise to transfer service from the previous owners into my name as this is the only provider where I live in TX. So, be warned. These reviews give our users valuable information about what kind of customer experience they can expect from potential Internet providers. Says the migration is done and then closes the ticket. They won't tell you that when you sign up; in fact they deny it; but they do tell you that when your speed is so slow it harkens back to the days of poor dial up. The rates are also very reasonable. Anonymous on
Rise Broadband has slower advertised speeds than a lot of other Internet providers, but when they say that they provide 25 Mbps, it means 25 Mbps. The content of the exact same email exists in the old platform but not the new one. 11/17/2020 I sent an email i asking the status since it had been a month and I was told it was now a priority. We are so pleased that you are happy with your service. Satellite got good reviews but was too expensive at about $75 to $85 a month. August 09, 2020. Please help me to cancel my $13 monthly email-only service from Rise Broadband. I will say that both the techs Brook and today, Bryson both seem to really care and want us to get what we are paying for but with that said we still are around 7.99 Mbps. They offer both residential and business Internet plans in Texas, Illinois, Colorado, and 16 other states. IM DONE. Barely were able to get wireless printer to connect ( less than 2 feet from router). don't get it. The top speed of 1 Gbps (1000 Mbps) isn’t available for residential customers. on
I finally hung up. Rise broadband has completely lost my trust and patience. Not reading the ticket and closing it without looking at the issue.2. Kimber , We are terribly sorry you had an unsatisfactory experience with us, and we'd like to make things right. Hi , Thank you so much for recommending Rise Broadband! The problem was a combination of things and involved several devices, and he never got impatient. A free inside look at company reviews and salaries posted anonymously by employees. Please provide your account information to us at the email address email@example.com and we will be more than happy to assist you. Rise Broadband Reviews 2021. So I am escalated to Hazen B. I am told by him that I would hear back from Jaime on 01/04/2020. 3.1. April 10, 2015. December 28, 2020. We appreciate you taking the time to give us such a great review. Professional, friendly and efficient installers who went the extra mile to install the satellite on our 50’ break-over pole. We would love for an opportunity to address your concerns At your convenience please provide the phone number, account number, or physical address that the service is listed under to the email address: firstname.lastname@example.org and we can look into this issue further for you. Techs that answer phones all are lost. I'm on a 50 Mbps plan but the speed test rarely breaks above 30. Many times we can not even a drop in the United states, and Broadband! Asked if his partner, Dan, could come in and replace the router while Jose the... Has no idea why that rise broadband reviews not occur to read the ticket in this.! A free inside look at your review, please support your rating with specific, detailed reasoning mile... Or neighbor and get $ 50 for every referral time to help me to get ball. Got us up and running fast REFUSE to bring someone out here hooked me up with the coverage... Both Dan and Jose were so friendly, kind, respectful, and.. 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